NOT-SO-FLATTERING FEEDBACK

Everyone always writes the good stuff that their clients say about them.  But what about the bad stuff? No one gets it right all the time.  So, in an attempt to be 100% honest with you, here's the not-so-great stuff that clients have said to us:

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Do you have any other feedback or suggestions for us?
Please used [sic] paper pad instead of ipad

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Here's some other feedback we got:

How happy were you with our service?
Happy

What could we have done differently?
Quicker turn around

Would you recommend us to others?
Yes

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Glad they were happy but that was a fair point. Business grew 130% this last year, so some things took a bit longer than they should have. We have now increased our staff to five chartered accountants and one accounting technician to cope with the increased workload.

Well, that's it so far. That's the naked truth.  We have systems in place to check things, but mistakes happen occasionally because there are humans involved.  Nonetheless, we try to minimise these and take on-board any criticism so that we can improve.  

If you want to see what everyone else says, please click here

FIND US AT

17B Farnham Street, Parnell 1052
53 The Track, Takanini 2112

All visits by appointment only. Click to view location maps.

NUMBERS

09 973 0706 - Office 
0800 890 132 - Toll Free
028 255 08279 - Fax

support@epsomtax.com