WE ARE OPEN (online) as normal
COVID-19 RESTRICTIONSIf government lock-down restrictions of level 2 or higher are in place, then we will only be operating online i.e. no face-to-face meetings will be held. All EpsomTax.com staff work remotely. We can 'meet' by phone, email or app e.g. Zoom, Skype, WhatsApp, Viber, FaceTime etc. Please contact us as normal for rental property tax returns, business structures and advice.
FIND US ATAll visits by appointment only. Click to view location maps.
Although we have a presence in Epsom, Parnell, Howick, Takanini and Bay of Plenty, all visits are coordinated from our main office in Howick.
OFFICE HOURSMonday-Friday: 9am-5pm
Weekends: Closed CONTACT DETAILS09 973 0706 - Office
0800 890 132 - Toll Free 028 255 08279 - Fax DIRECT DIALSDial 09 9730706 then dial the number below.
- Mike or Asher (Updates on processing & tax returns etc) - Garreth (Advice, structures, tricky stuff) - Asher (Courier bags, scanning & documents) - April (Queries re financial statements, tax returns) - Glen (Donation rebates, please use contact form) - Marcel (Anti-money laundering) - Sherrie (Provisional tax, GST) DOCUMENTS & COURIER BAGS
Attn: K Crossman 36A Gosford Drive, Botany Downs 2010 All OTHER MAIL
PO Box 38335, Howick 2145 QUERIES & COMPLAINTS
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PAYMENTSINTEREST-FREE PAYMENTS Please contact us to pay your annual accounting fees in interest-free weekly, fortnightly or monthly installments; attn: Accounts
CREDIT CARD We invoice all payments from Xero. You will have an invoice in your email with a payment link. If you can't find it, please contact us. Please note that we do not accept payment via PayPal at this time. We will soon be able to accept AmEx (American Express) card. DIRECT CREDIT Our bank account number is 01-0194-0387994-46. Please use your invoice number as a reference. CRYPTOCURRENCY We do not accept cryptocurrency as a payment method, sorry. 
ZIP We accept payment via Zip (formerly PartPay). Please contact us to arrange this.
GEM VISA We also accept payment via Gem Visa. Simply pay your bill as per normal, but use your GEM Visa. If the transaction is over $250, you will receive 6 months Interest Free on your purchase. (Please note re the offer of 0% p.a. 6 months on Gem Visa purchases over $250 that credit and lending criteria, $55 establishment fee and $52 annual account fee apply. Gem Visa is provided by Latitude Financial Services Limited.)
GENERAL INFO EpsomTax.com Limited is a New Zealand business and all payments will be billed in New Zealand dollars (NZD). For Service Delivery Timeframes, please click here. For our Refund Policy, please click here.
PCI DSS COMPLIANCE We are a Level 4 Merchant. Please click the Trustwave icon in the footer below for more information about our compliance status.
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