HOW TO MAKE A COMPLAINT
It is our aim to provide you with premium customer service. Yes, sadly we don’t get it right 100% of the time. So, here is our complaints procedure:
- Contact the Principal of the firm, Garreth Collard, via the Contact Page or via telephone on 0800 890 132 line 2. Your concern can probably be resolved straight away, OR
- Use one of the links below.
That’s it. We try and make it as easy as possible for you to complain. Thanks in advance!
FEEDBACK – GENERAL
If you would like to give us some feedback, you are welcome to do so here.
FEEDBACK – TAX RETURN PROCESS
If you have feedback about the tax return process, please use this link.
COMPLAINT – ONLINE CONTENT
If you feel that something on this website or any of the social media websites/apps we use is in breach of the Harmful Digital Communications Act 2015, please make a complaint using the form below. See this link at the Ministry of Justice website for more info. Please note that your complaint must include full contact details.
| notice-of-complaint.doc |
We all need people who will give us feedback. That’s how we improve.
– Bill Gates
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