It is our aim to provide you with premium customer service. Yes, sadly we don't get it right 100% of the time. So, here is our complaints procedure:
That's it. We try and make it as easy as possible for you to complain. Thanks in advance!
Feedback - General
If you would like to give us some feedback, you are welcome to do so here.
Feedback - Tax Return Process
If you have feedback about the tax return process, please use this link.
Complaint - Online Content
If you feel that something on this website or any of the social media websites/apps we use is in breach of the Harmful Digital Communications Act 2015, please make a complaint using the form below. See this link at the Ministry of Justice website for more info. Please note that your complaint must include full contact details.
We all need people who will give us feedback. That's how we improve.
Accounting for your rental residential investment property; general taxation advice.